NICE Global

Project

Global operations website

Project Type

DESIGN & WORDPRESS CUSTOM THEME DEVELOPMENT

URL

nice.com.jm

Year

2023

Project facts

A global customer operations team needed a credibility website that could explain service depth, trust and scale without overwhelming buyers.

Stack

WordPress
Custom theme
Responsive front end

Build consideration

Prospective clients needed to understand service depth, delivery model and team capability without working through dense corporate copy.

How the site was structured

Service-page templates, proof-point modules and a flexible content system organise the site for sales conversations.

Scope in practice

Corporate website build
Service architecture
Credibility and trust modules
Responsive content implementation

Focus

Experience Strategy
Front-end WordPress Build
Speed Improvement

A B2B site that explains capability without the corporate fog

NICE Global needed a website that could explain customer operations services, team capability and delivery model to prospects evaluating an outsourcing partner.

OSH structured the site around service routes, supporting proof points and a content system that gives the sales team a clear place to send prospective clients.

"Osh boutique is the most impressive developer team I have worked with, his communication, can-do attitude, advice, guidance and delivery of work was above and beyond."

Client feedback

Project impact

The project delivered a custom WordPress site with service-page structure, credibility content and flexible templates for future sales material.

Decreased the total cost of ownership by more than 3x
Improved the platform performance by 2.5x
Improved the foundation for future campaigns, content updates and international growth.
Created a cleaner customer journey with stronger merchandising, faster interactions and easier day-to-day management.

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